Privacy Policy

Last updated: 21.04.2026

Who we are

Empowering Wellbeing Therapy & Training is operated by Laura Malcom-Nuttall, based in South Liverpool. We are committed to protecting your personal data and handling it responsibly and transparently in accordance with UK GDPR and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, please contact us at: laura@empowering-wellbeing.co.uk

What data we collect

When you use this website we may collect the following personal data:

  • Name and email address when you submit an enquiry form

  • Phone number if provided voluntarily in your message

  • Technical data such as your IP address, browser type and pages visited - collected automatically via cookies

We do not collect any sensitive personal data through this website without your explicit consent.

How we use your data

We use the data you provide solely to:

  • Respond to your enquiry

  • Provide the services you have requested

  • Send relevant information you have asked to receive

We do not use your data for marketing purposes without your explicit consent, and we will never sell or share your personal data with third parties for their own marketing purposes.

Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

  • Legitimate interests — responding to enquiries and providing our services

  • Consent — where you have explicitly opted in, for example by subscribing to podcast updates or a mailing list

  • Legal obligation — where we are required by law to retain or process certain information

Cookies

This website uses cookies to improve your browsing experience and help us understand how visitors use the site. Cookies are small text files placed on your device.

We use the following types of cookies:

  • Essential cookies — necessary for the website to function correctly

  • Analytics cookies — help us understand how visitors interact with the site (e.g. Squarespace Analytics)

You can manage your cookie preferences at any time using the cookie settings banner on this site. You can also control cookies through your browser settings, though disabling certain cookies may affect how the site functions.

Data retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry form submissions are typically retained for [X months/years] and then securely deleted.

Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time where consent is the legal basis for processing

To exercise any of these rights please contact us at laura@empowering-wellbeing.co.uk. We will respond within one calendar month.

Third party services

This website is hosted on Squarespace. Squarespace may process certain data on our behalf as a data processor — please refer to Squarespace's own privacy policy for details. We also use Acuity Scheduling for appointment booking, which has its own privacy policy and data handling practices.

We use Mailchimp, provided by The Rocket Science Group LLC, to manage our mailing list and send email newsletters. When you sign up to receive updates from us, your name and email address will be transferred to and stored by Mailchimp on our behalf. Mailchimp is based in the United States — your data is transferred in accordance with UK GDPR requirements under standard contractual clauses. We use a double opt-in process, meaning you will receive a confirmation email and must actively confirm your subscription before being added to our mailing list. You can unsubscribe at any time using the link included in every email we send. For full details of how Mailchimp handles your data please refer to their privacy policy at mailchimp.com/legal/privacy.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top. We recommend checking back periodically.

Contact

If you have any concerns about how we handle your data, or wish to make a complaint, you can contact the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.